Communication channels
Agents
Conversations volume
Conversations history
Chatbot conversations
Engage visitors
Teams stats & routing
Lead generation
AI chatbots
Rest API and data exports
Customer support
Free
Best option for trying live chat
0 USD/forever
Communication channels
Live chat + email + FB Messenger
Agents
1
Conversations volume
50 conversations/month
Conversations history
14-day
Chatbot conversations
Engage visitors
1 automatic message
Teams stats & routing
Lead generation
AI chatbots
Rest API and data exports
Customer support
Standard
Great for early-stage businesses
from
19.5 USD/monthCommunication channels
Live chat + email + FB Messenger
Agents
3
Conversations volume
Unlimited
Conversations history
1 year
Chatbot conversations
50 / month
(Upgradable to 300 / month)Engage visitors
1 automatic message
Teams stats & routing
Basic stats only
Lead generation
AI chatbots
Rest API and data exports
Customer support
via email
Most popular
Pro
Built for smaller customer care teams
from
48 USD/monthCommunication channels
Live chat + email + FB Messenger
Agents
3
(Upgradable to 10)Conversations volume
Unlimited
Conversations history
3 years
Chatbot conversations
100 / month
(Upgradable to 1000 / month)Engage visitors
5 automatic messages
Teams stats & routing
Lead generation
AI chatbots
ADD-ON
(Schedule a meeting)Rest API and data exports
ADD-ON
(Schedule a meeting)Customer support
Priority support
Ultimate
Tailor-made solution
- Custom limits
- All advanced features
- AI chatbots with chatGPT
- API and data exports
- Dedicated account manager
- Personal help with AI chatbot setup
- Individual training and regular 1on1 account reviews
- Individual contract
- Payment via wire transfer
- Mobile SDK
- Whatsapp integration
GDPR
compliance
E-commerce
platform integrations
Mobile App
for iPhone and Android
List of features
Free
Standard
Pro
Ultimate
Help center
Customer support
via email
Priority support
Dedicated account manager
Data privacy & security - GDPR compliant
Premium features
Number of websites
1
2
5
Custom limit
Agents
1
3
3
(upgradable to 10)Custom limit
Conversations history
14-day
1 year
3 years
3 years
Conversations volume
50 conversations / month
Unlimited
Unlimited
Unlimited
Chatbot conversations
50 / month
(upgradable to 300 / month)100 / month
(upgradable to 1000 / month)Custom limit
Engage visitors via visitor list
Engage with automatic messages
1 automatic message
1 automatic message
5 automatic messages
Custom limit
Email sending
Facebook Messenger integration
Segmentation with tags
Personal shortcuts
1
Unlimited
Unlimited
Unlimited
Customer satisfaction rating
Detailed visitor info
Block visitor
Chat assign to agent
Google Analytics connection
Basic statistics
Chatbot templates
Multi-language chatbot
Lead generation
Segmentation with automatic tagging
Limited access for agents
Team statistics
Teams of agents
Team shortcuts
Visitor filters
Office hours
Chat box API
Rest API and data exports
ADD-ON
Integration with 3rd party tools
ADD-ON
AI chatbot using ChatGPT
ADD-ON
AI Reply Assistant
Beta
15 / month
100 / month
500 / month
Custom limit
Mobile SDK
Whatsapp integration
Core features
Live chat
Web dashboard
Contact hub
iPhone/iPad app
Android app
Windows app
E-commerce platform integrations
File-sharing
Basic visitor info
Sound and visual notifications
Chat box customization
Custom chat box colors
Mobile-ready chat box design
Agent photo and description
Chat page (open chat box via direct link)
Chat box embedded in mobile app
Contact form
Always visible when offline
Customizable
Customizable
Customizable
Chat box position on the page
Customizable
Customizable
Customizable
Multi-language and multi-design chat box
Advanced chat box customization with API
Services
Customer support
Customer support via email
Priority Customer support
Dedicated account manager
Individual account review
Chatbot and automation building assistance
Regular pro-active evaluation of the performance
Individual trainings for your team by our specialists
1:1 presentation of new features
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